CompTIA 220-1001 Exam Dumps

CompTIA 220-1001 Sample Question Answers

Question # 1

A technician is researching a cloud solution for a customer. The customer is deploying a new software and business concept and is unsure of the necessary specifications. The technician suggests starting with the default hardware requirements but using a solution that has seamless provisioning to account for growth. Which of the following cloud computing technologies is the technician recommending?

A. Resource pooling 
B. Rapid elasticity 
C. Measured service 
D. Shared resources 

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Question # 2

Which of the following wireless networking protocols is MOST commonly used for smart home loT devices?

A. NFC
B. Bluetooth
C. LTE 
D. Zigbee 

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Question # 3

As part of a wireless network upgrade, a home user replaced an older 802.11g WAP with one that only works on 802.11ac. Consequently, many network devices can no longer connect. Which of the following is the MOST likely reason? 

A. The old device require a WAP capable of supporting MIMO.
B. The new WAP is not broadcasting its SSID.
C. The new WAP uses WPA2, which is not compatible with the 802.11g devices.
D. 802.11ac only operates on 5GHz, and the user has many 2.4GHz devices. 

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Question # 4

Joe, a user, dropped his laptop right before a company webinar. During the webinar, the other participants could hear but not see Joe. A technician ran system diagnostics and verified the camera was enabled. Replacing which of the following will MOST likely resolve the issue?

A. Hinges
B. Inverter
C. Antenna connectors
D. Bezel
E. Digitizer 

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Question # 5

A technician is replacing a display on a laptop and wants it to have the highest video quality available. Which of the following should the technician install?

A. LED
B. LCD 
C. IPS LCD 
D. OLED 

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Question # 6

A company decides to use cloud computing to support IT. The solution will be owned and supported by the company without the need for a third party. Which of the following BEST describes the cloud solution the company will use?

A. Private
B. Public
C. Community 
D. Hybrid

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Question # 7

A technician needs to install a PSU into a desktop The required wattage is 420W Which of the following power supply sizes should the technician install to meet the minimum power requirement?

A. 220W 
B. 400W
C. 500W
D. 800W

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Question # 8

A research and development department is upgrading a desktop application for its engineers. The files and data are stored on the server and checked out. Design work is performed on the desktop and then checked back in to the server. Which of the following types of applications is this an example of? 

A. Thin client
B. Thick client 
C. Virtual desktop 
D. Web desktop

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Question # 9

A research and development department is upgrading a desktop application for its engineers. The files and data are stored on the server and checked out. Design work is performed on the desktop and then checked back in to the server. Which of the following types of applications is this an example of? 

A. Thin client
B. Thick client 
C. Virtual desktop 
D. Web desktop

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Question # 10

A technician just installed and configured a replacement desktop at the front desk of an office After installing the manufacturer's universal print driver for a laser multifunction printer, the technician notices the test print yields a page full of garbled characters The technician power cycles the printer and the desktop, but the issue remains The desktop is able to print to a color inkjet in another part of the office with no issues Which of the following should the technician attempt to resolve the issue? 

A. Increase the memory capacity on the printer
B Replace the laser printer's driver 
C. Restart the laser printer's spooler service
D. Install an updated color profile

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Question # 11

A customer has requested a four-drive NAS device. The system needs to be capable of full system reconstruction in the event of two failed drives. Which of the following should be configured to meet this requirement?

A. RAID 0 
B. RAID 1 
C. RAID 5
D. RAID 10

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Question # 12

A technician is upgrading a lab to VDI using thin client computers. The lab previously used laptops with a Wi-Fi connection. Which of the following is required for the thin clients to operate?

A. UPS 
B. Network cable 
C. External hard drives 
D. KVM 

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Question # 13

A customer wants to experiment with software development in a sandbox environment. The customer calls the help desk for advice on preparing the workstation to run a couple instances of Linux development machines with the current OS running on the host. Which of the following components should the help desk verify FIRST before the customer begins configuring the environment? (Select TWO). 

A. GPU
B. NIC 
C. APU 
D. CPU 
E. RAM 
F. FDD

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Question # 14

A customer has procured extra money in the budget for a new server. The customer wants to update the infrastructure so devices will be matched against a database of company assets and allowed or denied access to resources on the network. Which of the following server types should a technician install? 

A. Proxy  
B. Syslog
C. Authentication 
D. DNS

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Question # 15

A technician needs to determine why a PC reboots after a short period of use. The technician installs a hardware monitoring application as part of the troubleshooting process. Which of the following is the MOST likely cause of the issue?

A. Bad sectors on the HDD
B. Bad CMOS battery
C. Overutilized power supply
D. High storage utilization 

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Question # 16

A technician is troubleshooting a DLP projector that is connected to a PC. The projector accepts and displays a video signal, but the output image is covered with white dots. Which of the following actions will MOST likely resolve the issue?

A Decrease the video card refresh rate.
B. Change the projector's resolution.
C. Replace the projector or imaging system.
D. Remove dust from the projector's lens.

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Question # 17

A user's monitor is not displaying video. A technician checks the power to the monitor and sees the power light is lit. Which of the following should the technician do NEXT?

A. Check the video card on the computer. 
B. Check the resolution is set to a known good resolution. 
C. Check the video cable connection.
D. Check the digitizer of the monitor. 

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Question # 18

A technician is configuring the gateway router at a satellite office. The router must receive a network address automatically from the ISP and assign local private addresses to network devices in the office. Which of the following should the technician configure to meet these requirements? (Select TWO).

A. Port forwarding of TCP port 53 to the router's default gateway
B. Authoritative DNS on the router's LAN interface
C. Static DNS on the router's WAN interface
D. The WAN interface of the router as a DHCP client
E. A DHCP server on the router's LAN  interface
F. A custom VLAN assignment on the router's WAN interface

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Question # 19

Which of the following cloud models is described as a combination of shared resources with on-premises equipment and a cloud service provider for a common application or function? 

A. Public 
B. Private
C. Community
D. Hybrid

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Question # 20

Which of the following allows several VMs to run on a single host?

A. Resource pooling 
B. Multitenancy 
C. On demand 
D. Measured service 

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Question # 21

A technician is troubleshooting a computer that powers off when it is placed under a heavy load Hardware diagnostics show the CPU reaches a maximum temperature of 60BC Which of the following should the technician perform NEXT?

A. Reapply thermal paste to the heat sink
B. Install a higher-wattage power supply 
C. Install additional case fans
D. Upgrade to a water cooling system

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Question # 22

Which of the following ports on a firewall would a technician need to open to allow a user to log in to the system remotely via RDP?

A. 389
B. 443 
C. 445
D. 3389 
E. 8080 

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Question # 23

A user's mobile device screen is hard to see during the day. but the user can see it clearly at night Which of the following should a technician do FIRST to resolve this issue?

A. Check the digitizer 
B. Check the backlight 
C. Check the brightness settings
D. Check the privacy screen 

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Question # 24

A user in a multitenant office building is having issues connecting to company printers and shares but is able to connect to the Internet via Wi-Fi. Which of the following should a technician do FIRST when troubleshooting this issue?

A. Check which SSID is in use.
B. Test the connections with an Ethernet cable. 
C. Install all OS updates. 
D. Update the wireless NIC drivers.

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Question # 25

A VoIP handset needs to replace a legacy phone in an area that has no electrical outlets nearby but does have various network ports available. Which of the following technologies would MOST likely complete the installation?

A. Access point 
B. DSL modem
C. Router 
D. PoE switch 

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Question # 26

Which of the following devices passes trafc between two different subnets?

A. Hub
B. Bridge
C. Switch 
D. Router 

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Question # 27

A technician is setting up the storage on a server and uses three SCSI hot-swappable hard drives. The technician configures a RAID array that uses all three drives Therefore, if one of the drives fails, it can be pulled and replaced with a new drive. and the array w*l rebuild itself Which of the following RAID configurations is the technician setting up? 

A. 0 
B 1 
C. 5
D. 10 

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Question # 28

A technician is adding LTE-based connectivity to a laptop. The laptop has the following slots available: •OneSoDIMM slot • One SATA III slot • One mini PCIe slot • One microsD card slot Which of the following should the technician install to complete this task?

A. WWAN card in the mini PCIe slot 
B. MicroSDXC card in the microSD slot 
C. 802.11ac card in the SATA III slot
D.  DDR4 3200 chip in the SoDIMM slot

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Question # 29

Which of the following would be MOST likely to supply power at 115V?

A. A 6-pin PCIe
B. A 24-pin connector 
C. A Molex connector
D. An AC cord

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Question # 30

A laptop is used aboard an aircraft that experiences frequent turbulence and a variety of extreme temperatures. Which of the following should a technician install to prevent data loss given the environment?

A. Optical drive
B. Solid state drive 
C. Magnetic disk drive 
D. Floppy drive 

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Question # 31

A user has connected a PC to a portable projector, but video does not appear on the screen when the user tests the projector The user confirms the lens cap was removed from the projector Which of the following should the user do NEXT?

A. Adjust the keystone settings 
B. Check the video cable 
C. Verify the lamp works 
D. Increase the brightness setting

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Question # 32

A user reports a complete loss of data. A technician determines the data was stored on an external drive, and the drive light is working properly. Which of the following steps should the technician perform NEXT?

A. Configure a temporary drive and install backup software. 
B. Reseat the memory, reboot the computer, and check the logs. 
C. Replace the drive cable and run diagnostics on the drive. 
D. Boot into BIOS and verify the onboard drive size and settings. 

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Question # 33

Which of the following cloud computing technologies is used by enterprises to give employees access to individual Windows-based line-of-business applications on tablets, phones thin clients and other devices?

A. Application visualization
B. Cloud file storage services
C. Off-site email applications
D. Virtual application streaming

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Question # 34

Which of the following types of IP addresses would MOST likely be assigned to a server in a corporate environment? 

A. APIPA
B. Link local 
C. Dynamic
D. Static

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Question # 35

A few users have been noticing ongoing degradation of performance in a VDI environment A technician checks the environment and discovers the shared VM is experiencing maximum CPU utilization Which of the following will the technician MOST likely configure to resolve the issue? 

A. Network capacity
B. Resource pooling 
C. Memory allocation 
D. Replication scripts

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Question # 36

A user will be traveling for a long duration and wants to be able to work for as much of the time as possible Which of the following features would be BEST for the user to enable?

A. Bluetooth
B. Airplane mode 
C. Wireless
D. Keyboard backlight 

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Question # 37

A user cannot connect a mobile device to the Internet via WiFi when at home, but WiFi on the mobile device works fine when the user is at the office. The user recently installed a new router at home and used the same SSID from the old router to set up the new router. Which of the following MOST likely describes the issue with the device? 

A. The device is in airplane mode when the user is at home. 
B. The device needs to have Bluetooth enabled to connect wirelessly to the router 
C. The old network must be forgotten, and the settings need to be reconfigured.
D. The device has a hardware issue and cannot connect to the home network. 

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Question # 38

A technician needs to implement BitLocker on workstations at an organization The technician must verify that all existing workstations meet the minimum requirements to support BitLocker natively without additional hardware Which of the following is required?

A. Trusted Platform Module 
B. Theft recovery software 
C. Encrypting File System
D. Secure Boot 

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Question # 39

Which of the following colors is used in designate a USB 3.0 connector?

A Blue
B Black 
C Green 
D White

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Question # 40

Which of the following uses NFC to complete financial transactions? 

A. Magnetic strip 
B. Chip reader 
C. Smart card 
D. Tap-to-pay device 

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Question # 41

A technician is troubleshooting a PC that will not boot The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor The technician opens the case and notices several capacitors appear swollen Which of the following is the MOST Likely reason why the PC will not boot?

A. Defective power supply
B Defective RAM 
C. Defective CPU
D. Defective motherboard

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Question # 42

All static IP addresses are assigned from a central location Which of the following is the BEST method for a technician to use to assign static IP addresses while keeping an automatic record of the addresses that have already been assigned?

A. Set up a DHCP pool for the entire subnet and exclusions for each static IP address that is needed
B. Create a spreadsheet and record each IP address and the device to which it is assigned 
C. Set up DHCP reservations for all static IP addresses that need to be assigned 
D. Create a separate subnet for each device type on the network that needs an IP address 

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Question # 43

A technician is troubleshooting an aging system that reboots randomly, loses its BIOS settings intermittently, and operates very slowly when it boots up. After checking the BIOS battery and finding it at a good voltage, which of the following should the technician check NEXT? 

A. RAID battery
B. Processor seating 
C. Distended capacitors
D. RAM seating 

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Question # 44

Corporate policy blocks access to email and network resources from outside the country. A user is traveling overseas and needs to be able to access email securely. Which of the following is the BEST method to ensure the user has access?

A. POP3 
B. VPN 
C. TPM 
D. S/MIME

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Question # 45

A user is presenting from a tablet at a conference and has had it plugged in the entire time, but the battery level is at 15% capacity The user forgot the tablet's power adapter at home and borrowed an adapter for a similar but smaller tablet from a coworker Which of the following is the MOST likely cause of the issue?

A. The tablet overheated, and the user should stop using it 
B. The tablet was connected to the projector via the wrong video adapter 
C. The tablet was not charging due to incorrect power 
D. The tablet's battery is swollen and needs to be replaced 

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Question # 46

A technician is troubleshooting a PC that will not boot. The case fans run when the power is switched on, but the PC will not POST, and there is no signal to the monitor. The technician opens the case and notices several capacitors appear swollen. Which of the following is the MOST likely reason why the PC will not boot? 

A. Defective power supply 
B. Defective RAM 
C. Defective CPU
D. Defective motherboard

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Question # 47

A technician is setting up a VM to house a legacy application that is used to control the swipe-style card readers for a company's entrance doors. The application needs to be able to access all locations on the WAN. Which of the following requirements is the MOST important to configure properly on the VM?

A. CPU
B. RAM 
C. Network
D. Storage 

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Question # 48

A user reports a printer is constantly folding and creasing paper Which of the following should a technician check FIRST? 

A. Ensure the fuser is operating at the correct temperature 
B. Ensure the paper path is clear of debris
C. Ensure the pickup roller is not worn
D. Ensure the registration roller is clean

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Question # 49

A technician recently set up a VM on a client PC to create and test software. The technician has since discovered the virtual environment has no external connectivity. The technician verifies the host has an Internet connection. Which of the following should the technician do NEXT to resolve the issue?

A. Configure a static IP for the VM and enable bridged networking. 
B. Create a host record with the IP address and hostname of the VM and store it on the host.
C. Configure a dynamic IP for the host and the VM. 
D. Configure a dynamic IP for the host and disable any host intrusion detection software. 

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Question # 50

Which of the following is a data transfer standard that transfers 16 bits of data at a time to hard disks?

A. IDE 
B. USB 
C. SATA
D. FireWire 

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Question # 51

A technician is upgrading a SOHO Wi-Fi network for a CAD company, replacing an 802 1 Ig router with an 802 11 ac router and migrating all workstations from Windows Vista to Windows 10. Which of the following actions should the technician take to realize the full potential of the new router?

A. Lower the RF power of all devices to the lowest needed level
B. Enable WEP on all Wi-Fi connections 
C. Upgrade the workstations' Wi-Fi NICs. 
D.  Disable MIMO on the new router

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Question # 52

A high-end workstation is operating as expected, but two of the four SATA drives are displaying solid fault lights Which of the following is the MOST likely reason for this issue?

A. RAID 5 is being used
B. The RAID level of the disk array is 10
C. An M 2 boot device is being used 
D. The RAID controller cache is turned on

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Question # 53

A user is unable to access any LAN resources, such as network shares or printers, but Is able to surf the Internet Which of the Mowing troubleshooting steps should a technician perform FIRST?

A. Inquire about infrastructure changes 
B. Perform a complete system backup. 
C. Document findings and actions 
D. Establish a theory of probable cause 

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Question # 54

The OS on a user's computer will not load. The day before, the user received a BSOD a couple of times that contained S.MAR.T. errors, and the computer was performing very slowly. Which of the following is the MOST likely cause of the issue?

A. The TPM needs to be reconfigured. 
B. The hard drive has failed. 
C. The CMOS battery needs to be replaced. 
D. The OS was upgraded. 

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Question # 55

A technician just replaced the ink cartridges in an office inkjet printer; however, the printer still does not produce sufficient print quality. Which of the following should the technician try NEXT?

A. Buy a new printer. 
B. Clean the heads. 
C. Replace the maintenance kit. 
D. Replace the heating element.

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Question # 56

Which of the following cloud computing concepts provides the ability to scale services as needed to accommodate changes?

A. Measured service
B. On demand 
C. Rapid elasticity
D. Resource pooling

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Question # 57

A user wants to be able to connect to multiple displays in the office from an SFF laptop. Which of the following is the EASIEST way to accommodate this user's request?

A. Install a docking station. 
B. Install a projector.
C. Add a digitizer. 
D. Add removable screens. 

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Question # 58

Joe, a user, provides the requirements for a new gaming PC to the assigned technician. Joe wants the PC to have high-quality graphics, audio/video, and storage. In addition, the PC must be able to: Store a large amount of data Stream HD graphics, videos, and music Have fast and redundant storage Which of the following will BEST meet these requirements? (Choose two.) 

A. File sharing
B. RAID array
C. Specialized audio and video card 
D. Maximum RAM
E. HDD 
F. SSD 

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Question # 59

Which of the following is the purpose of a KVM switch?

A. To allow the user to access multiple files
B. To allow the user to utilize multiple printers 
C. To allow the user to connect to multiple networks 
D. To allow the user to control multiple computers 

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Question # 60

A user hears a clicking noise coming from a computer after it was restarted for the rst time in a few days. The computer also seems to be running slow. Which of the following should a technician check FIRST to troubleshoot the issue? 

A. Case fan
B. Operating system 
C. Power supply
D. internal speaker
E. Hard drive  

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Question # 61

A customer wants to synchronize mobile data but is concerned that it might be readily available to other devices no matter the location. Which of the following is the BEST method for the customer to use?

A. BD-R 
B. Cloud 
C. SD card 
D. External HDD 

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Question # 62

A technician has arrived on-site to repair a printer that is experiencing the following issues: • The paper output has colored dust on it • The printed images are faded and have lines • The printer jams constantly The technician has cleared the paper path and rebooted the computer several times to clear any jams but it is still displaying an error message. Which of the following is the BEST way to resolve these issues?

A. Change the output trays and install new toner
B. Resurface the transfer drum 
C. Recalibrate the printer alignment 
D. Install a maintenance kit

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Question # 63

A technician is upgrading the memory in a server. Which of the following RAM features would MOST likely be used in the server?

A. Non-parity
B. Unregistered 
C. Error correcting 
D. DDR4 

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Question # 64

A network technician needs to run a Cat 6 cable to a patch panel in the wiring closet. The cable has already been cut to length and twisted pairs are exposed Which of the following tools should the technician use to complete the task?

A. A punchdown tool 
B. A cnmper
C. A loopback plug 
D. A cable stripper 
E. A multimeter 

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Question # 65

A technician is building a new workstation for power plant control. To minimize the possibility of driver conflicts causing downtime, the technician wants to avoid options that use a storage controller; instead, the technician wants the storage to connect directly to the PCIe bus. Which of the following storage options would BEST meet this requirement?

A. M.2 NVMe
B. SATA SSD 
C. SAS SSD
D. USB drive 

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Question # 66

Which of the following network servers will distribute the network settings to a workstation and also resolve hostnames to IP addresses? (Select TWO).

A. DNS
B. DHCP
C. Proxy 
D. Web 
E. Gateway
F. NTP
G. SMTP

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Question # 67

Which of the following is the BEST example of cloud-based laaS?

A. A service that allows programmers to write and compile code in the cloud 
B. A service that manages and restricts mobile devices via the cloud 
C. A service that provides hardware to host multiple virtualized servers in the cloud 
D. A service that hosts and manages email services for a corporation in the cloud 

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Question # 68

An end user reports being unable to connect to the Internet. A technician tries to ping a well-known site and gets no response. When running ipconfig, the technician notices the IP address of the workstation is 169.254.255.254 with a subnet mask of 255.255.0.0. Which of the following is MOST likely causing the problem?

A. The proxy server is configured incorrectly. 
B. The subnet mask needs to be changed. 
C. The DHCP server pool is exhausted. 
D. The DNS cache needs to be flushed. 

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Question # 69

A user reports a printer is constantly folding and creasing paper Which of the following should a technician check FIRST?

A. Ensure the fuser is operating at the correct temperature 
B. Ensure the paper path is clear of debris
C. Ensure the pickup roller is not worn
D. Ensure the registration roller is clean

Show Answer

Question # 70

Ann, a technician, is examining a video projector that consistently produces a very dim image. Ann tries to adjust the brightness, but it does not resolve the issue. Which of the following actions will MOST likely fix the issue?

A. Increasing the image quality 
B. Replacing the bulb 
C. Lowering the contrast setting 
D. Adjusting the keystone 

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Question # 71

A user replaced a failed CPU on a desktop PC. During post-repair testing, the PC shut off shortly after a successful POST and before the OS could fully load. The user calls a technician for assistance. Which of the following should the technician perform FIRST?

A. Ensure thermal paste was applied. 
B. Check the motherboard for distended capacitors. 
C. Verify processor compatibility with the motherboard. 
D. Look for BIOS updates from the manufacturer. 

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Question # 72

A fast-food restaurant has been using a printer to create sales receipts on a PoS kiosk The restaurant recently purchased a new brand of receipt paper rolls After installing one of the new rolls the printer outputs blank paper Which of the following is the MOST likely cause of the issue? 

A. The ink cartridge is empty
B. The pickup rollers are dirty
C. The transfer belt is defective
D. Non-thermal paper is installed

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